hellobali

Privacy Policy

 We respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We collect information to provide better services and protect you and our operations. This includes:

  • Personal Information: Name, email, phone number, postal address, date of birth, travel itinerary, passport details, billing information.

  • Booking Data: Details of tours, hotels, transfers, activities booked on our platform.

  • Usage Data: Information collected automatically such as device type, IP address, browser type, pages visited, and timestamps.

How We Use Your Information

We use your data to:

  • Process and confirm travel bookings.

  • Communicate with you about reservations, updates, and promotions.

  • Provide customer support and respond to inquiries.

  • Improve our services, website functionality, and user experience.

  • Comply with legal obligations.

Sharing Your Information

Your personal data may be shared with:

  • Service Providers & Partners: Hotels, transport companies, local guides, payment gateways — strictly to fulfill your bookings.

  • Legal Authorities: If required by law or for safety and security reasons.

  • Affiliates: Only with your consent or as disclosed at the time of collection.

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

We use cookies and similar tracking tools to collect usage data, personalize content, remember user preferences, and analyze trends. You can manage cookie preferences through your browser settings.